Frequently Asked Questions

Yes — Pitch Notes operates under a valid licence from the UK Gambling Commission (UKGC) for UK customers, and holds a separate Malta Gaming Authority (MGA) licence for EU players. Both regulators enforce strict fairness, anti‑money laundering, and player‑protection standards, so you can bet with confidence that we meet legal requirements.

Pitch Notes offers pre‑match and in‑play markets on all 64 matches, including outright winner, group‑stage positions, correct‑score, first‑goal‑scorer, and a range of prop bets such as total goals and player performance cards. You can also combine selections into multi‑bets for higher odds.

New users receive a 100 % matched deposit up to £50 (or equivalent) when they sign up and deposit at least £10. The bonus is subject to a 30× wagering requirement on the bonus amount within 14 days; only bets placed at odds of 1.50 or higher count toward the rollover.

E‑wallet withdrawals (Skrill, Neteller, PayPal) are processed within 1‑2 hours after internal verification, which usually takes under five minutes. Bank transfers and card withdrawals take three to five business days. All withdrawals are subject to a single identity check before the first payout to comply with anti‑money‑laundering regulations.

Pitch Notes lets you set daily, weekly, or monthly deposit limits, loss caps, and session‑time reminders. You can also self‑exclude for a chosen period or permanently directly from your account settings. Links to GamCare and BeGambleAware are always visible, and our support team can guide you to professional help if needed.

Pitch Notes does not charge any fees on deposits or withdrawals. However, your payment provider (bank, card issuer, or e‑wallet) may apply its own transaction fees or foreign‑exchange charges, especially when using non‑GBP currencies. All fees are displayed before you confirm the transaction.